What will you do?
You clean rooms and sanitary facilities, make up beds and restock the housekeeping and linen trolley. You report any faults or damage you spot and help keep the whole interior in order. The role is also known as housekeeping employee, floor attendant or room service employee, and you can also help serve breakfast and care for the linen.
- Clean rooms and make up the beds
- Clean sanitary facilities thoroughly
- Restock the housekeeping and linen trolley
- Clean the interior and report faults or damage
- Keep supplies topped up
- Help serve breakfast and clear tables when needed
Skills to develop
- Speed, accuracy and an eye for detail
- Physical stamina for a full shift on your feet
- Knowledge of cleaning products and hygiene rules
- Discretion and reliability around guests and their belongings
- A flexible, service-minded attitude
Your foundation for this occupation
Learn room procedures, materials and differences between departure and stayover rooms.
From preparation to your first day
Develop the practical skills
Practise bedmaking, bathroom cleaning and a logical room sequence.
Check your work
Check supplies, stains, damage and forgotten belongings; report through housekeeping.
How can you grow?
Progress towards room inspection, linen control or housekeeping coordination.
Frequently asked questions
Is a tidy room automatically ready?
Faults, missing supplies and correct room status matter too. A final check prevents guests discovering unresolved problems.