What will you do?
The role is also known as transport planner, distribution planner or road freight coordinator. You manage transport files, draw up the drivers' route plans and follow up each shipment. You solve transport problems, give technical support to drivers and organise the handling of orders while following the regulations and safety rules.
- Manage a transport file
- Draw up the drivers' route plans
- Follow up each transport operation
- Solve transport problems as they arise
- Give technical support to drivers
- Organise the handling of orders
- Follow up the daily activities
Skills to develop
- Strong planning and organisational skills
- Calm and clear under time pressure
- Knowledge of transport regulations and safety rules
- Good communication with drivers and clients
- Comfortable with planning software and databases
Your foundation for this occupation
Translate transport orders into routes, loading locations and time windows. Vehicle, driver and load must fit together.
From preparation to your first day
Develop the practical skills
Plan a multi-stop day, then handle a delay. Record changes clearly for the driver, customer and next planner.
Check your work
Check feasibility, loading details and handover. Use available driving and working-time information whenever replanning.
How can you grow?
Specialise in international transport, unusual loads or fleet planning and progress to transport coordination.
Frequently asked questions
What do you do when a driver reports a delay?
Assess downstream stops, discuss feasible alternatives and inform affected customers. The revised plan must remain workable; merely changing an arrival time is insufficient.