What will you do?
The role is also known as charterer, forwarding agent or shipping broker. You are the link between the client and the carrier, searching for freight and transport options, advising clients on transport terms and drawing up commercial proposals. You negotiate transport conditions, manage transport files, prepare transport documents and issue invoices.
- Search for freight and transport options
- Advise clients on transport terms
- Draw up commercial proposals
- Negotiate transport conditions
- Organise the transport of goods and manage the file
- Prepare transport documents
- Check the delivery and issue invoices
Skills to develop
- Knowledge of international transport modes and rules
- Commercial and negotiation skills
- Accurate handling of transport documents
- Good command of Dutch, French or English
- Comfortable with transport and administrative software
Your foundation for this occupation
Understand how transport modes, documents and trade arrangements form a shipment. Forwarders organise transport and coordinate information between parties.
From preparation to your first day
Develop the practical skills
Work through a shipment from quotation to booking and delivery. Compare cost, transit time and required documents for each route.
Check your work
Check weights, addresses, references and instructions before handing over to carriers or customs partners. Follow up missing documents actively.
How can you grow?
Specialise in ocean freight, air freight, customs coordination or a trade lane before managing customer portfolios.
Frequently asked questions
Is the forwarder always the carrier?
No. A forwarder often arranges transport through several providers. Clear responsibility agreements and complete shipment records are therefore essential.