What will you do?
You diagnose the fault, replace mechanical, electrical and electronic parts and adjust the settings until everything runs correctly again. After every repair you check that the device works properly and you guide the customer through using it again. You work according to safety rules and prescribed techniques and keep your work records in order.
- Diagnose faults and defects
- Repair defects by replacing and adjusting parts
- Check that devices work correctly after every repair
- Set the parameters of machines and equipment
- Guide customers when they start using their device again
- Keep accurate work records
- Work safely and with respect for the environment
Skills to develop
- Technical insight into electrical and electronic diagrams
- Fine motor skills for precision work on small components
- Customer-friendly communication during repairs at home
- Independent and structured way of working
Your foundation for this occupation
Understand domestic appliances and electrical diagrams. Good service combines technical diagnosis with clear customer explanations.
From preparation to your first day
Develop the practical skills
Investigate a fault on safe training equipment under supervision. Check the complaint, connections and operating conditions through the service procedure first.
Check your work
Perform prescribed functional and safety checks after repair. Explain costs and remaining considerations before handing back the appliance.
How can you grow?
Specialise in laundry equipment, dishwashers or cooking appliances and progress to brand specialist or technical support.
Frequently asked questions
When is repair worthwhile?
It depends on the fault, parts availability, condition and repair cost. Provide a reasoned estimate so the customer can decide before work proceeds.